General Questions
We operate across Long Island, New York City, and the Hamptons — including JFK, LGA, and EWR airports.
You can call us directly at 833-545-4667, send an email to reservations@limoslongisland.com, or use our online booking form. Reservations are confirmed via text and email.
Yes — you’ll get a text confirmation and a driver arrival update, so you’re never left wondering.
We provide clear, upfront pricing with no surprise fees. Wait time, gratuity, and tolls are disclosed at booking.
Absolutely. We specialize in weddings, corporate travel, and events, with fleet options to match every party size.
We track flights in real-time; wait time is complimentary up to 45 minutes for international arrivals and 30 minutes for domestic. We adjust accordingly to ensure a smooth pickup.
Not at all. Many clients use us for business travel, airport runs, and everyday trips that require reliability.
We combine trusted local experience with a concierge-level standard — on-time, polished, and professional every time.
Booking & Pricing
We operate across Long Island, New York City, and the Hamptons — including JFK, LGA, and EWR airports.
You can call us directly at 833-545-4667, send an email to reservations@limoslongisland.com, or use our online booking form. Reservations are confirmed via text and email.
Yes — you’ll get a text confirmation and a driver arrival update, so you’re never left wondering.
Click “Instant Quote” on our website, call (516) 555-LIMO, or email reservations@limoslongisland.com with trip details (date, pickup/drop-off, passenger count, vehicle type).
Vehicle class, trip distance, total hours, tolls, gratuity, seasonal demand (prom & wedding season), and any add-ons like décor or champagne.
Yes — 25% deposit (or $100 minimum) secures the date; balance due 48 hours before service.
Overtime is billed in 15-minute increments at the contracted hourly rate if your ride exceeds the reserved time.
Standard 20% chauffeur gratuity is itemized on your contract. You may tip extra in cash for exceptional service.
Vehicles & Amenities
We operate across Long Island, New York City, and the Hamptons — including JFK, LGA, and EWR airports.
You can call us directly at 833-545-4667, send an email to reservations@limoslongisland.com, or use our online booking form. Reservations are confirmed via text and email.
Yes — you’ll get a text confirmation and a driver arrival update, so you’re never left wondering.
We provide clear, upfront pricing with no surprise fees. Wait time, gratuity, and tolls are disclosed at booking.
Absolutely. We specialize in weddings, corporate travel, and events, with fleet options to match every party size.
Luxury sedans, SUVs, Mercedes Sprinters, Chrysler & Cadillac stretch limos, party buses (20–40 pax), 1959 Rolls-Royce Silver Cloud, Rolls-Royce Ghost, and vintage trolleys.
Absolutely — schedule a showroom visit in Farmingdale or request a virtual walk-around video.
Yes — newer models include free Wi-Fi, USB & USB-C ports, bottled water, and premium sound systems.
Yes — based on availability. All vehicles are maintained to high standards and match the description you book.
Airport Transfers
JFK, LGA, EWR, ISP, TEB, HPN, and Republic.
Curbside by default; meet-and-greet inside baggage claim available for +$35.
Weddings & Special Events
Yes — 3-hour packages with red-carpet rollout, “Just Married” signage, champagne toast, and optional shuttle service for guests.
Absolutely — bundle a Rolls-Royce for the couple, trolleys for bridal party, and buses for guest shuttles. Multi-vehicle discounts apply.
12–18 months for prime Saturday weddings (May–October); earlier ensures best selection.
Safety & Compliance
Yes — all hold NYS or TLC chauffeur licenses, undergo DOT physicals, drug tests, and background screenings.
We carry $5 million commercial auto liability plus general liability coverage — well above state minimums.
Vehicles are disinfected before every trip; chauffeurs carry sanitizer and wear masks upon request. HEPA-equipped vehicles available.
Policies & Cancellations
Full refund: 7+ days before service
50% refund: 3–6 days before
No refund: <72 hours
Weddings: 30-day cancellation window applies
Yes — minor changes are free up to 24 hours out; significant reroutes may adjust pricing.
All vehicles are 100% smoke- & vape-free. A $250 detailing fee applies for violations.
Day-of-Ride Logistics
We offer forward-facing seats and boosters ($15 each) or install yours at no charge.
Guests 21+ may bring sealed bottles; glassware and ice provided on stretch limos & buses. No alcohol for prom rides — strictly enforced.
Payment & Billing
All major credit cards, ACH, Zelle, and corporate house accounts.
Yes — digital contract & paid invoice are emailed instantly for your records.
Corporate & Shuttle Services
Yes — monthly billing, ride-tracking dashboards, and priority booking for business clients.
We operate customized shuttle loops with branded buses, real-time tracking, and ADA options.
Extras & Add-Ons
Wedding ribbon, floral magnets, or custom signage can be added (prices vary).
Yes — choose from curated vineyard itineraries or design your own; tasting reservations handled by our concierge.
Still have Questions?
Call (516) 555-LIMO, start a live chat on LimosLongIsland.com, or DM @limoslongisland on Instagram — we’re available 24/7.
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